Stop losing revenue to missed calls and no-shows

Rule-based voice systems that protect revenue for service-based businesses

Built by the engineering team behind Zontra.ai

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Operations Dashboard

Calls answered today42
Appointments booked28
No-shows prevented9
Current call status
Idle
Today's schedule filled87%

What missed calls and manual follow-ups really cost an average clinic.

Based on typical Canadian clinic operations.

Missed calls during busy hours

  • ~70 calls/day
  • ~10% missed
  • ~2–3 lost bookings/day
  • Avg booking value: $150
Result
≈ $1,875
lost per week

No-shows without confirmations

  • ~40 appointments/day
  • ~3 preventable no-shows
  • Avg value: $150
Result
≈ $2,250
lost per week

Staff time spent on phones

  • ~3 hours/day on calls & follow-ups
  • ~$25/hour
Result
≈ $375
per week

Manager time spent chasing visibility

  • ~30 minutes/day
  • ~$60/hour value
Result
≈ $150
per week
Estimated operational loss
≈ $4,000–$5,000
per week
Actual numbers vary by clinic size, call volume, and appointment value. These estimates use conservative industry averages.

What changes when calls are handled automatically

Based on typical clinic activity and appointment values.

Daily Operations

Calls handled today18
Appointments booked12
Appointments confirmed15
No-shows avoided6
After-hours calls handled3
Staff time returned1.1h
Revenue protected$1,399

Based on today's activity and average appointment value.

Most clinics see these changes within the first few weeks of use.

Actual results vary by clinic size, call volume, and appointment value.

Set up once. It works every day.

Designed to quietly handle everyday clinic operations.

1

Calls answered automatically

Routine calls answered using your clinic's rules. Bookings made when criteria are met.

2

Bookings & waitlist handled

Available slots are booked. Cancellations can be filled from the waitlist.

3

Confirmations & reminders sent

Appointments are confirmed and reminded automatically. Schedules stay on track.

4

Live operational visibility

See calls, bookings, and confirmations in real time. One clear view for managers.

Call

Booking / Waitlist

Confirmation

Dashboard

Routine requests are handled automatically. Non-standard questions are routed to your team.

Built for appointment-based businesses.

Handles calls during business hours and after hours.

Medical & dental clinics

Physio & therapy practices

Salons & spas

Aesthetic clinics

And other appointment-based businesses

Privacy & Data Protection

Built for Canadian businesses with privacy in mind

Zontra Centro operates in accordance with Canadian privacy laws and data protection standards

PIPEDA Compliance

Our data handling practices align with the Personal Information Protection and Electronic Documents Act:

  • Purpose limitation — data collected only for defined operational use
  • Consent — information processed as part of customer-approved workflows
  • Transparency — full visibility into how data is used

Data Security

Structured safeguards to protect your customer data:

  • Role-based access controls and secure transmission
  • Monitoring for unauthorized access or misuse
  • Logical separation of customer environments

Customer Control

You retain full control over your data:

  • Define call handling rules and approved workflows
  • Control information collected during calls
  • Access call records and operational summaries anytime

Canadian Data Residency

Data handled in accordance with Canadian privacy obligations:

  • Processed only as required to deliver the service
  • Not used to train shared models or external systems without explicit agreement

Customer data is processed only to deliver call handling and appointment operations

Protected by appropriate security safeguards and remains under customer control

Pricing Plans

Starter

$129/ month

Up to 400 calls / month

Best for

Small clinics, solo practitioners, and boutique salons

Purpose

Ensure every call is answered and every request is captured during busy hours.

Included

  • Professional call answering

    Missed or overflow calls are answered with a natural, professional voice.

  • Rule-based call handling

    Responds to pre-approved questions (hours, location, services, set pricing).

  • Appointment request capture

    Collects caller name, contact details, requested service, and preferred times. Requests are captured, not booked.

  • Staff notifications

    Call summaries and requests sent by text or email.

  • Web dashboard access

    View calls, captured requests, and outcomes in one place.

  • Bilingual support (English & French)

    Language selected based on the caller.

  • Business-hours coverage

    Calls handled during your defined operating hours.

Best if

You want to stop losing calls and capture requests without changing your scheduling workflow.

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Most Popular

Professional

$249/ month

Up to 1,000 calls / month

Best for

Busy clinics, multi-provider practices, and established salons

Purpose

Reduce front-desk workload and automatically handle bookings and confirmations.

Everything in Starter, plus

  • Automated appointment booking

    Appointments are booked and confirmed based on your availability rules.

  • Pre-appointment confirmation calls

    Human-sounding confirmation call placed 48 hours before the appointment.

  • Automated reminders (SMS or email)

    Clients can confirm, cancel, or request a reschedule.

  • After-hours call answering

    Evening, weekend, and holiday calls are answered and captured.

  • Call recordings

    Secure recordings available for reference and quality review.

  • Daily manager summary

    Clear daily overview of calls, bookings, confirmations, cancellations, and changes.

  • Bilingual support (English & French)

    Across all call types.

Best if

You want appointments booked automatically, fewer no-shows, and less manual follow-up.

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Business

$399/ month

Up to 2,000 calls / month

Best for

Large clinics, multi-location practices, and high-volume spas

Purpose

Recover lost revenue from cancellations and gain full operational visibility.

Everything in Professional, plus

  • Priority call flagging

    Urgent or high-value calls are clearly flagged for faster staff action.

  • Automatic waitlist rebooking

    When an appointment is canceled, the system calls waitlisted clients and books the open slot if they confirm availability.

  • Review request automation

    Review requests sent after completed appointments, with one follow-up reminder.

  • Advanced reporting dashboard

    Track call volume, bookings, cancellations, and after-hours demand by day, week, or location.

  • Shift & handover visibility

    Staff can see new bookings, pending requests, and follow-ups at a glance.

  • Custom call rules & controls

    You define services offered, pricing, business hours, and after-hours handling rules.

  • Automatic language detection (English & French)

Best if

You need cancellation recovery, deeper insights, and tighter control across teams or locations.

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Setup & Billing

• One-time setup fee: $399

• Additional calls: $0.20 per call

• No per-staff or per-user fees

• Pricing scales with call volume, not team size

Stop losing calls. Start capturing revenue.

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